arrowood golf course's General manager tom son reflects on a successful 2018

Arrowood Golf Course reflects on a very successful 2018 year, mentioning their priority projects for 2019. 

2018, what a year!
 
With my 1st year in the proverbial books, I turn my attention to the new year and all the promise that comes with it. I believe I speak for my entire Staff when I say that we at Arrowood Golf Course (AGC) couldn’t be more excited and ready for 2019!!
 
As noted in my previous quarterly messages, we have taken great strides here and the new year only strengthens our resolve to be North County San Diego’s best golfing experience and value. In lieu of listing all that we have accomplished over the past 12 months, I’d like to reiterate our focal points for 2019.
 
Below are the highlighted priorities.. 

• Greenside bunkering
• 13th hole waste area improvement
• Ongoing attention to consistently healthy Pace of Play
• Fairway’s renovation
• Liquor license application
• Property cleanliness and improvements
• Timely F&B service
• GPS for Golf Carts

 
Of course, we couldn’t do any of this without your support and we will continue to use our resources to improve the product and services that we provide you.
 
Physical improvements, key as they are, do not complete the picture of what we are trying to do here at AGC, however, we also take your feedback to heart. We continue to offer a survey where you have given us literally thousands of responses, to which great consideration is taken. More recently, we have added a direct question, rating our guest’s experiences here at Arrowood and the feedback continues to solidify our belief that we are moving in the right direction.
 
Out of 505 responses to date, 491 voted (97%) their experience either best (27%) / memorable (48%) or solid (22%)!  Only 14 voted (3%) fair (2%) or poor (1%). The time taken to respond to us is highly appreciated as we strive to be your go to for golf and leisure time!!
 
From our family to yours, we sincerely hope that you had a great holiday season and wish you a prosperous 2019. We look very much forward to seeing you out here at Arrowood.
 
 
Thank you,
 
Tom Son
Arrowood Golf Course
General Manager
PGA Associate