Frontwave Credit Union (Frontwave) has received the “Award for Workplace Excellence” by Peter Barron Stark Companies (PBS) based on the results of their 2018 employee opinion survey. This is the sixth time that Frontwave has won this award for Workplace Excellence. The survey, conducted at the end of 2018, measured employee engagement and job satisfaction. Frontwave’s 2018 survey had an overall satisfaction score of 89.0, a significant increase of 4.4 percentage points from the 2016 survey, and 4.1 percentage points ahead of PBS’ 2018 Best of the Best PBS Benchmark.
Frontwave results were compared to those of over 300 well-known businesses throughout the United States, and the responses of more than 100,000 employees. Frontwave had a 98% response rate from its 265 employees who answered 94 survey questions covering important topics such as clarity of purpose and goals, work environment, communication, commitment to quality and service, teamwork, motivation, development, training, compensation, and more.
Frontwave’s management team is extremely proud and humbled by these survey results and believe the most recent results accurately reflect the workplace culture. “We believe that we have alignment between our corporate values and the personal values of our Frontwave staff,” said Bill Birnie, President and CEO of Frontwave Credit Union. “We work hard every day to make financial dreams come true for our members by acting together as One Team, always keeping our core values of Passion, Innovation, and Excellence at the forefront of everything we do.”
“Frontwave Credit Union has once again proven their commitment to workplace excellence, as reflected in their fantastic Employee Opinion Survey results,” said Peter Stark, President of Peter Barron Stark Companies. “We are thrilled to yet again award and recognize Frontwave’s Leadership Team in growing an organization that values and appreciates its staff by inspiring a shared vision for all to follow.” Frontwave Credit Union has won the Peter Barron Stark Award for Workplace Excellence six times: in 2018, 2016, 2014, 2010, 2008, and 2006.
About Frontwave Credit Union
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino Counties. Frontwave Credit Union provides a portfolio of financial products and services including checking and savings accounts, auto loans, mortgage loans, credit cards, home equity loans, and financial planning. Forged in 1952 as Camp Pendleton Federal Credit Union in Oceanside, California, Frontwave has grown from 8 civil service employee members and $40 in assets to more than 87,000 members that manages more than $830 million in assets. Frontwave Credit Union is continuously recognized as a best place to work in Southern California, and has won the Peter Barron
Stark Award for Workplace Excellence six times in 2018, 2016, 2014, 2010, 2008, and 2006. To learn more, visit frontwavecu.com.
About Peter Barron Stark Companies
For the past twenty-five years, clients have been partnering with Peter Barron Stark Companies to build organizational cultures where employees love to work and customers love to do business. To learn how Peter Barron Stark Companies help transform organizations through customized services such as Employee Opinion Surveys, executive coaching, and leadership and employee training, visit peterstark.com or call 858.451.3601.