At Senior Care Options, we have kept our referral fees the lowest of any company we know. With Cathy's years of RCFE management experience, she felt that 50% was fair to all concerned. However, since many of the other referral companies are charging 70-100%, we have decided to raise our standard referral fees to 70% effective February 1, 2020.
We will keep our rates at 50% for those senior facilities/communities that regularly refer to us. Are you one of them? Several RCFE properties give their clients and leads our name and number on a regular basis, when they cannot help them. They know we provide a credible, professional service... based on experience.
We are talking about referrals to us that are qualified leads that can afford to move into a Board and Care or large senior community, not calls asking about low income apartments, Medi-Cal or Assisted Living Waiver. We do not mind those calls and please continue to refer anyone out there needing free advice to us....that is the part of our business that is our Senior Care Ministry. In any case, we always try to send the same level of qualified referrals out to RCFEs.
Our Resource Page on our website www.SeniorCareOptions.org is full of other types of resources for families, as well, including: In-Home Care, Realtors, Moving Companies, Move Managers, Case Managers, VA Benefit help, Elder Law Attorneys and more. We will include your similar service if you refer people to us. We don't want any referral fees from these kinds of companies, but we are very happy to share referrals.
Of course, Senior Care Options is a business, but when seniors and their care are involved, it could be one of the most important and stressful decisions they will ever make! We are a professional, local service and we seek to provide only the highest quality of consultation for families.